The Complete Buyers' Guide to
Farm E-Commerce Platforms

Save time, attract more customers, and boost your sales through farm e-commerce!

Here’s how to put this strategy into action.

Chapters

Introduction

If you’ve been a farmer for decades, you’ve witnessed the industry’s transformation. 

Gone are the days of customers casually ordering a quarter of beef by word of mouth. Today’s consumers want a grocery store experience that allows them to order what they want and get it when they want. 

To adapt to these changes and succeed in the modern farming landscape, you need a solid e-commerce approach. 

Farm e-commerce enables you to offer your farm’s goods online so you can attract new customers and take your sales to a new level. 

Taking the first steps on your farm e-commerce journey might seem intimidating — which is why we’ve created this guide to give you everything you need to know about selling your harvests online.

Here’s a peek at what we’ll cover: 

  • The benefits of farm e-commerce
  • The challenges of selling perishable products online
  • How to choose the best e-commerce platform for your farm
  • Tips for getting started on your e-commerce journey

GC Buyers Guide Graphic_Packing Meat Stock

 

Why E-Commerce Is a Must for Modern Farms

Farms have historically relied on direct sales, farmers’ markets, and word-of-mouth advertising to support their operations — but consumer habits and preferences are rapidly changing this model. 

Your potential customers are most likely to find your farm through the internet. Once they’ve landed on your website, they can learn what makes your farm special, browse your offerings, and place online orders for the products they want. 

A solid online presence is essential for helping like-minded shoppers find, learn about, and purchase from your farm. Rather than waiting for word about your high-quality harvests to spread, farm e-commerce allows you to proactively attract a wider customer base. 

GC Buyers Guide Graphic_Online Presence Quote

Offering your goods online also makes it easier and more convenient for these customers to purchase from your farm. Instead of visiting your farm store in person, they can explore your selection from the comfort of their homes, place an easy online order, and choose a pickup or delivery option that works for them. 

In short, farm e-commerce has huge benefits for you and your community. Offering your farm’s products online makes high-quality, fresh, sustainable meats and produce more accessible to more people — and it gives you the chance to nurture a larger customer base and make more sales. 

How Farm E-Commerce Simplifies Your Operations

So, a farm e-commerce strategy can help you attract new customers and grow your profits — but what else can it do? 

Along with its sales-boosting powers, the right e-commerce tools increase your farm’s efficiency, giving you more time to care for your crops and livestock, educate your customers, and share your passion for regenerative farming with your community. 

GC Buyers Guide Graphic_E Commerce Tools

Let’s take a look at a few ways that a farm e-commerce tool streamlines your operations:

  • Inventory Management: Track, monitor, and sell inventory by weight with your farm e-commerce tool and point of sale (POS) system. 
  • Order Fulfillment: Make getting your customers’ products to the right place at the right time a breeze with an e-commerce tool that organizes and keeps track of your orders. 
  • Customer Relationship Management (CRM): Connect with your shoppers, generate repeat business, and entice your customers to sign up for subscriptions with a built-in CRM. 
  • Reporting and Analytics: Learn about your customers’ preferences and shopping habits and track your farm’s growth over time. 

Leveraging these farm e-commerce tools will save you time and let you scale your operations as your customer base’s demand for your products grows. 

Key Features To Look For in a Farm E-Commerce Platform

Farms face unique challenges when it comes to managing and selling perishable products — so standard e-commerce tools just won’t cut it. 

You need an e-commerce platform with a specific set of features designed to help your farm thrive. In this section, we’ll take a closer look at these features and explain how they work together to help you harvest happier customers and bigger sales. 

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Navigating Variable Harvests

As a farmer, you know that calculating your yields isn’t an exact science. Whether you specialize in produce, meat, dairy, or a combination of all three, there’s no way to predict how much of each product will be available to sell to your customers. 

That’s why your farm e-commerce and POS solution should make it easy for you to sell your goods by weight. 

Selling by weight lets you sell every last ounce of your product and allows your customers to choose an amount that works for their budgets and meal plans. 

To ensure your farm e-commerce platform will be compatible with your plan to sell perishable products by weight, here are a few tools to look for: 

  • Flexible Quantity Options: Your e-commerce platform should let your customers customize their orders and choose the exact quantity of meat or produce they’d like to receive. Offering multiple options allows families of all sizes to purchase from your farm, whether they’re planning a dinner for two or stocking their chest freezer. 
  • Scale Integration: Choosing a farm e-commerce solution that integrates directly with a scale makes it easier to package items like meat accurately and ensure that the correct weight is reflected in your inventory and sales records. 
  • Label Printer Integration: Labeling your products keeps your farm organized and creates a more convenient experience for your customers. Make sure to choose an integrated printer for labels that include each item’s product information, exact weight, and package date. 

With these tools at your side, you can make the most of your farm’s inventory and easily sell your products by weight. 

Protecting Perishable Inventory

Another major challenge that farmers face is managing perishable products.

Chances are, nearly every item you sell is perishable in some way. Meats should be frozen or used within a certain time frame for maximum freshness, produce should make its way onto a plate before it wilts, and products like eggs and butter should be handled with the utmost care. 

Fortunately, the right farm e-commerce platform makes it easy to keep track of your perishable products. 

To offer customers the highest quality meats and produce, choose a farm e-commerce and POS system with real-time inventory tracking. This feature allows you to keep a constant eye on your stock levels and ensure that products are selling within their freshness window. 

Another way to guarantee the best deliveries is to learn perishable shipping best practices. Take the time to learn about the types of packaging and insulation available, and decide which will work best for your farm’s unique shipping needs.

 

Take the perishable shipping Course

Offering Flexible Options

If you’re hoping to grow your customer base, you need to offer a wide range of options to accommodate all kinds of shoppers. Here are the main types of sales your farm should be prepared to handle: 

  • In-Person Sales: To appeal to customers who prefer to shop the old-fashioned way, select a farm e-commerce solution with a fully functional POS system. This feature lets you sell your products to customers who visit your farm physically instead of virtually. 
  • Home Delivery and Curbside Pickup: Nearby customers who value convenience might opt for local delivery or pickup. Your farm e-commerce platform should allow you to accommodate those customers. 
  • Nationwide Shipping: For customers who are farther away but still passionate about supporting your farm, you can offer shipping either through your farm’s delivery fleet or a nationwide service like UPS. 
  • Subscriptions: Offering subscriptions is a great way to make the most of your loyal customers. You’ll have guaranteed sales, and they’ll receive high-quality meats and produce regularly. Make sure your farm e-commerce platform is equipped to manage subscriptions. 
  • Wholesale: Planning to boost your farm’s sales through wholesale? Your e-commerce platform should enable you to sell to individual customers and wholesale buyers. 

Appealing to this wide range of customers involves clearly communicating with them about your pricing. Along with letting shoppers choose how they’d like to receive their orders, your farm’s website should also make it easy for them to see the different prices they’ll pay depending on their order type and location. 

One way to help customers calculate their shipping costs is to create pricing groups that coordinate with geographical areas. 

For example, if your farm is based in North Carolina, you might charge one price for customers in North Carolina, a slightly higher price for customers in surrounding states, and another, higher price for customers who need delivery across the country. 

GC Buyers Guide Graphic_Pricing Groups Map

Offering a wide range of order fulfillment and pricing options will help you build your customer base and share your farm’s products with the broadest audience. 

Expanding Your Farm’s Reach

Your farm e-commerce tool plays a critical role in attracting new customers to your farm and fueling repeat business. Let’s take a look at a few essential features your e-commerce platform should include to help you achieve these goals: 

  • Website Builder: Having an attractive, user-friendly website where your customers can learn about your farm and place orders is a key ingredient for your business’ growth. Your farm e-commerce platform should make it easy for you to build, customize, and update your website.
  • Marketing Integrations: Stay at the top of your customers’ minds by sending regular newsletters about your harvests and promotions. Your e-commerce platform should include integrations that allow you to create and schedule these notifications in minutes. 
  • Promotions: Your e-commerce platform should enable you to plan sales-boosting promotions and offer unique incentives like referral codes and coupons.
Your farm e-commerce platform’s marketing features should work hand in hand with its CRM and reporting capabilities, allowing you to learn about your customers’ needs and tailor your marketing efforts accordingly. 

Get Started With the Best E-Commerce Platform for Farms

E-commerce is a powerful tool that attracts new customers to your farm, enhances your customers’ experience when they shop with you, and boosts your sales. 

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To reap these benefits, you need an e-commerce tool designed specifically for the farming industry. Our advice is to invest in a farm e-commerce platform with the following features: 

  • Robust inventory management features
  • Tools for selling by exact weight
  • A built-in CRM
  • Subscription and bundle options
  • Full POS functionality for in-person sales
  • Support for local pickup and delivery and regional and nationwide shipping
  • Advanced reporting capabilities
  • Marketing integrations
  • An easy-to-use website builder

Along with these features, we recommend partnering with an e-commerce and POS provider that offers support and onboarding services at no additional cost. Having 24/7 access to a team of experts who are committed to your farm’s success ensures that no technical issues stand in the way of serving your customers and growing your farm’s sales. 

Launching your farm’s website with the right tools at your fingertips is the best way to set yourself up for success. If you’re ready to harvest the benefits of an effective e-commerce strategy, then GrazeCart might be the right fit for your farm. 

Equipped with flexible fulfillment options, powerful reporting capabilities, and sales-boosting marketing features all designed for farms like yours, GrazeCart has everything you need to launch a profitable e-commerce business. 

But don’t just take our word for it; see GrazeCart’s farm to fork functionality for yourself! Try GrazeCart at no cost by registering for your free 14-day trial