Privacy Policy
Last updated: 5/15/2018

This Privacy Policy is intended to help you better understand how we collect, use and store your personal information. This policy applies to you whether you are a farm using GrazeCart (Merchant), a customer that shops at a store run on GrazeCart (Buyers), or whether you’re simply visiting this website. By using any of GrazeCart’s Services (our Services), or by dealing with a farm using GrazeCart’s Services, you are agreeing to the terms of this Privacy Policy and, as applicable, the GrazeCart Terms of Service.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will give you notice of such changes by posting the revised policy on this Website, and where appropriate, by other means. By continuing to use this Website or the GrazeCart Service after these changes are posted, you agree to the revised policy.

What information do we collect from merchants and why?

We collect our merchants name, email, company address and billing address, payment details, company name, phone number, IP address and information about the device and browser you use.

The information we gather when you create a GrazeCart account allows us to set-up your personal GrazeCart site pre-populated with your farm’s location and contact information. We also require this information in the event we need to contact you regarding your use of our services.

We will also use the data you provide to send you a series of onboarding emails as well as occasional emails about product updates.

When do we collect merchants information?

We collect this information when you registers to create a GrazeCart account.

When and why do we share a merchant’s information with third parties?

Grazecart works with a variety of third parties and service providers to help provide our merchants with our Services and we may share personal information with them to support these efforts.

We may refer potential customers to your GrazeCart site based on the address information you provided, if and when we receive any inquiries from potential customers that we feel your farm would be a good fit for. We will also use the information to pre-populate your site with your farm’s location and contact information, including a map listing on your pickup location page.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

When you use and access our website, we may place a number of cookie files in your web browser. We use cookies for the following purposes: to provide analytics, to store your preferences, and to enable advertisement delivery including behavioral advertising. We use Google Analytics and Cookies to improve our service, the user experience, and for analyzing how our website is used. Google analytics will collect your IP address to track your approximate location. Other information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, and language. This information is used to provide an overview of how people are accessing and using our website. We might use your data to automate decisions such as presenting you with targeted messages based how your were referred you to our website.

Are my payments secure?

GrazeCart does not personally handle or store your credit card information. Your credit card is securely stored with Stripe.com. Please see Stripes privacy policy for more information. https://stripe.com/us/privacy

What information do we collect from buyers and why?

We collect our merchants’ buyers’ name, email, shipping and billing address, payment details, company name, phone number, IP address, information about orders you initiate, and information about the device and browser you use.

We use this information to provide our merchants with our Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. We also use this information to improve our Services.

When do we collect buyer information?

We collect this information when you use or access a store that uses our Services, such as when you visit a merchant’s site, place an order or sign up for an account on a merchant’s site.

When and why do we share buyer information with third parties?

Grazecart works with a variety of third parties and service providers to help provide our merchants with our Services and we may share personal information with them to support these efforts.

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

We will store your data indefinitely until you request us to delete your data.

Who do I contact about my data?

If you have any questions about how we collect, handle, or share your data, you can contact our Data Protection Officer: Jake R. Smith (support@grazecart.com)

How can I delete my data?

At any time you can contact us to request all of your personal information we have saved be deleted. To contact us please send an email to Jake R. Smith at (support@grazecart.com) or call us at 877-620-1977

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through our website), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

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